דרושים Customer Experience Manager

Build and maintain long-lasting solid client relationships. Traine and maintain key customers. Serve as the primary client contact for 2st level support issues requiring escalation. Multi-interface work, coordinating logs with...

Own the customer deliverables, projects and support cases across the entire lifecycle according to various relevant KPIs (Key Performance Indicators) and customer SLAs (Service Level Agreements). Understand the customer roadmap,...

Own overall client relationships, enabling them to unlock value from their partnership with Optimove. Establish a trusted and strategic relationship with each assigned client. Be a strategic connector, ensuring the...

Drive the strategic vision and roadmap for the customer-facing portal product, aligning with the company’s goals and objectives in the Payments or Fintech sector. Collaborate closely with cross-functional teams including...

Plan and execute company welfare projects, activities & events end-to-end. Develop, create & maintain on-site employee services (i.e - facilities, transportation, etc.). Keep up with events, occasions, holidays, and trends...

Own overall client relationships, enabling them to unlock value from their partnership with Optimove. Establish a trusted and strategic relationship with each assigned client. Be a strategic connector, ensuring the...

Proven experience working in a Customer Success, Account Management, or similar customer-focused role. Experience with large-scale, technologically sophisticated accounts and/or Enterprise market customers in a fast paced SaaS environment. A...